Cisco Duo: Set up the Duo Mobile App

Modified on Tue, 14 Jun 2022 at 02:35 PM

Mobile Apps

Firstly, install the app on your mobile device:

Activate Duo for the First Time

When you enroll in Duo for the first time and choose to add an Android device or use Duo Push, you're shown a barcode to scan with the Duo Mobile app to complete activation.

The screenshots shown in this article are for the iOS platform but the Android process is identical.

Launch Duo Mobile and step through the introduction screens.

To proceed with adding your initial Duo account to Duo Mobile, tap Use a QR code.

Use your camera to scan the barcode shown by Duo Enrollment in your browser. If you're prompted to allow Duo Mobile permission to use your device camera, please grant it.

Give the new account a name to complete adding it to Duo Mobile.

It's a good idea to take a few minutes to practice approving and denying Duo authentication requests if you haven't used Duo before. Tap Practice now to go through some training screens like this one. If you feel comfortable using Duo Mobile to log in to applications you can tap Skip.

Respond to Duo Mobile even faster by enabling notifications. You'll see new Duo Push requests when they arrive at your device, and can approve or deny from the notification without opening the app. Tap Allow notifications to permit notifications from Duo Mobile in iOS settings. Android users do not need to allow notifications as an extra step.

You'll see your newly-added Duo account in the accounts list. Now you're able to respond to Duo Push authentication requests, or generate passcodes to log in to applications.

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