How to Open a Shared Mailbox in Outlook on the Web (OWA)

Adding Shared Mailboxes may be easy for users on PCs and Macs with the Microsoft Office Suite installed; although it's not quite so easy to have all your mailboxes listed whilst on the web. The below guide will help you to view and send emails from your Shared Mailbox.

1. Whilst in Outlook for the web https://outlook.office.com/ find the 'Folders' section on the left hand side
2. Right click on 'Folders'
3. Select 'Add shared folder or mailbox'
4. Enter the email address of the shared mailbox
5. Select 'Ok'
6. It will then show as a mailbox on the left hand side of Outlook