How to Open a Shared Mailbox in Outlook on the Web (OWA)

Modified on Wed, 12 Jul 2023 at 12:37 PM

Adding Shared Mailboxes may be easy for users on PCs and Macs with the Microsoft Office Suite installed; although it's not quite so easy to have all your mailboxes listed whilst on the web. The below guide will help you to view and send emails from your Shared Mailbox.


  1. Whilst in Outlook for the web https://outlook.office.com/ select the profile icon in the top right of your screen
  2. Chose 'Open another mailbox'
  3. Type in the email address of your Shared Mailbox and press 'Open'
  4. This should then open a fresh tab containing your Shared Mailbox


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