How to create a super admin in Google Workspace

Modified on Thu, 01 Feb 2024 at 11:35 AM

Go to admin.google.com
Login with an existing Google Workspace admin account
On the sidebar, select 'Billing' > 'Get More Services' then select 'Cloud Identity' and 'Get Started' on the 'Cloud Identity Free'. All Google Workspace users must be licensed so this is a free license which activates the user and allows the super admin to access everything they need without needing a paid license:
Select 'Next'
Select 'Checkout' and finalise the free purchase of the license
On the sidebar, select 'Billing' > 'License Settings'
Select the pencil icon, turn off automatic licensing assignment and select 'Save':
On the sidebar, select 'Directory > Users'. The page will then look like this:
Select 'Add New User'
Fill in the the details a per below:
Click 'Add New User'
Send us the auto-generated password, we will reset this upon receipt
Once the user is created, it will show in the users list like the rest of the users. Select the new 'Lineal' user by clicking on it
Select 'Admin roles and privileges'
Click the pencil icon to edit the admin roles of the user
Switch on 'Super Admin' and save (this example in the screenshots is already a super admin so will appear slightly different to your scenario but is the same steps)