- Go to admin.google.com
- Login with an existing Google Workspace admin account
- On the sidebar, select 'Billing' > 'Get More Services' then select 'Cloud Identity' and 'Get Started' on the 'Cloud Identity Free'. All Google Workspace users must be licensed so this is a free license which activates the user and allows the super admin to access everything they need without needing a paid license:
- Select 'Next'
- Select 'Checkout' and finalise the free purchase of the license
- On the sidebar, select 'Billing' > 'License Settings'
- Select the pencil icon, turn off automatic licensing assignment and select 'Save':
- On the sidebar, select 'Directory > Users'. The page will then look like this:
- Select 'Add New User'
- Fill in the the details a per below:
- Click 'Add New User'
- Send us the auto-generated password, we will reset this upon receipt
- Once the user is created, it will show in the users list like the rest of the users. Select the new 'Lineal' user by clicking on it
- Select 'Admin roles and privileges'
- Click the pencil icon to edit the admin roles of the user
- Switch on 'Super Admin' and save (this example in the screenshots is already a super admin so will appear slightly different to your scenario but is the same steps)
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