Unable to view "What's New" or "Help" function in Office applications

Modified on Mon, 9 Aug, 2021 at 3:09 PM

This is likely due to either a GPO setting, or local computer policy.

For the GPO settings, check the below path in group policy editor:

User Configuration\Policies\Administrative Templates\Microsoft Office 2016\Privacy\Trust Center.

Microsoft call these functions "Connected Experience" and they need to be enabled for it to work.

NOTE: Check you are using the correct admx files for the version of office they are using.

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